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2019 Baldrige Fall Conference
Join us for the premier, performance excellence conference for today’s leading-edge organizations and the people who come to network and learn from them. The 2019 Baldrige Fall Conference is a […]
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2018 Baldrige Case Study Offers Sample for Manufacturers, Other Organizations Seeking Innovation, Improvement
NC State’s Dr. Deborah Manzo, a Management Systems and Quality Improvement Specialist and leader of the North Carolina Performance Excellence Coaching Program at Industry Expansion Solutions, recently contributed the publication of a new NIST Baldrige program case study.
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CommonWell Health Recognized by NC Performance Excellence Program
CommonWell Health has attained Milestone 2 status from the North Carolina Performance Excellence Program, marking the first time a community health center has received this achievement in North Carolina. This recognition highlights the diligence and resources CommonWell Health has devoted to its performance excellence journey, which started in 2015.
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Reminder for 2018 Baldrige Award Applicants: Send Eligibility Forms by February 14
If your organization or one you know is interested in applying for a 2018 Malcolm Baldrige National Quality Award, please note that eligibility packages (including the downloadable Eligibility Form) must be […]
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Amplifying Performance Excellence with Baldrige
Before you start on a journey, you have to know where you’re going.
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Customer Service Training: Managing Everyday Interactions
Develop a foundation for practicing good customer service with emotional intelligence for any industry or occupation – 2 Instructional Hours
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Village of Pinehurst, Duke Healthcare and Keihin North America Recognized for Performance Excellence
The Village of Pinehurst recently achieved Milestone 3, a high-level award designated and conferred by North Carolina State University Industry Expansion Solutions.
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