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Join the thousands of companies all over the world that are journeying toward continuous improvement.

Continuous Improvement is an on-going focus on improving products, services or processes by making small, incremental improvements within an organization. Through tools like ISO Quality Management, Kaizen, Lean Six Sigma or Performance Excellence Coaching, manufacturers and businesses can identify opportunities to streamline work and reduce waste, which results in savings not only on the manufacturing floor but in all aspects of an organization.

Whether you are seeking incremental improvement or breakthrough change, IES can help you generate results and uncover opportunities to save time, money and resources. By finding and applying the right continuous improvement strategy and taking a systematic approach to obstacles, it will not only ensure that problems are resolved and improvements are made, but it will also increase the improvement competence of your organization daily.

IES Continuous Improvement Solutions:


Success Stories


Competing on Speed
Read how one client earned their ISO/TS 16949 certification with the help of IES, retaining $600,000 in business as a result. Or watch the video to hear their story.

Richmond County Improves Customer Care with Lean
Find out how trained Lean Facilitators from NC State Industry Expansion Solutions collaborated with the Richmond County Department of Social Services to Value Stream Map customer care processes and implement changes that resulted in customer inquiries being resolved within one day, and eliminating their inquiry backlog.

Nurturing the Sick, Strengthening the Well
Read how Duke Medical applied the Baldrige Criteria and how it helped them highlight their strengths as well as opportunities for further improvement.

ISO 9001 Training Pays Big Dividends
An outdated quality management system threatened the business relationships of United Plastics, a leading automotive industry supplier. Learn how IES provided an ISO 9001 training event that helped them save approximately $100,000, while allowing them to invest more than $1 million in new equipment as well as upgrades to old equipment. Read the success story here.

ISO 9001 Helps Catch Criminals With Confidence
See how certification helped an eastern North Carolina forensics company catch criminals and realize an international advantage.

Tempering Everything but Quality
Read how one IES client enhanced customer satisfaction and a more cohesive company environment with ISO 9001:2008