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2019 Baldrige Fall Conference
Join us for the premier, performance excellence conference for today’s leading-edge organizations and the people who come to network and learn from them. The 2019 Baldrige Fall Conference is a […]
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2018 Baldrige Case Study Offers Sample for Manufacturers, Other Organizations Seeking Innovation, Improvement
NC State’s Dr. Deborah Manzo, a Management Systems and Quality Improvement Specialist and leader of the North Carolina Performance Excellence Coaching Program at Industry Expansion Solutions, recently contributed the publication of a new NIST Baldrige program case study.
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CommonWell Health Recognized by NC Performance Excellence Program
CommonWell Health has attained Milestone 2 status from the North Carolina Performance Excellence Program, marking the first time a community health center has received this achievement in North Carolina. This recognition highlights the diligence and resources CommonWell Health has devoted to its performance excellence journey, which started in 2015.
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Reminder for 2018 Baldrige Award Applicants: Send Eligibility Forms by February 14
If your organization or one you know is interested in applying for a 2018 Malcolm Baldrige National Quality Award, please note that eligibility packages (including the downloadable Eligibility Form) must be […]
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Amplifying Performance Excellence with Baldrige
Before you start on a journey, you have to know where you’re going.
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Customer Service Training: Managing Everyday Interactions
Develop a foundation for practicing good customer service with emotional intelligence for any industry or occupation – 2 Instructional Hours
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Village of Pinehurst, Duke Healthcare and Keihin North America Recognized for Performance Excellence
The Village of Pinehurst recently achieved Milestone 3, a high-level award designated and conferred by North Carolina State University Industry Expansion Solutions.
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Hospital Earns Milestone 3
Pardee Hospital has achieved Milestone 3 on its journey toward performance excellence, based on a score earned during an extensive site visit to the Pardee Hospital campus. The accomplishment was recognized at the North Carolina Hospitals Association’s 2015 Winter Meeting in Cary, NC.
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Nurturing the Sick, Strengthening the Well
Read how Duke Regional Hospital applied the Baldrige criteria for performance excellence and received recognition for its journey toward performance excellence at the North Carolina Hospital Association’s 2015 Winter Meeting.
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