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Third Party Provider

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NC State University Industry Extension Services (IES) is seeking qualified third-party providers that offer high-quality, market-driven, cost-effective training, coaching and services to support North Carolina industries. Third Party Providers assist IES with completing customized technical assistance projects or with training and education programs as the need for particular specialization or for expansion of project capacity exists.

IES is the extension and outreach team for the NC State University College of Engineering and administers the National Institute of Standards and Technology Manufacturing Extension Partnership (NIST MEP) center for North Carolina (NCMEP). IES supports all North Carolina businesses by providing connections, networking with industry experts and helping to identify the resources, tools training, coaching and customized programs that increase productivity, efficiency, quality and profit.

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Requirements & Application Process

Qualified organizations with expertise in serving the manufacturing industry are invited to apply to become an NC State University Industry Extension Services (IES) Third Party Provider. Review the eligibility requirements, application process, and onboarding steps to learn how your organization can become part of our trusted network of professional service providers supporting North Carolina manufacturers.

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Third Party Requirements

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  • Contractors must meet a minimum of three years of experience demonstrating experience similar in nature and scope to the services required in the RFP
  • Contractors must enroll in PaymentWorks, a third party onboarding platform, where your sensitive supplier information is safeguarded, in order to create and update a supplier account for you
  • Contractor may be required to provide the following information
    • Worker’s compensation, as required by the laws of the State of North Carolina
    • Commercial general liability for bodily injury and/or property damage in an amount of not less than $1,000,000 Combined Single Limit, per occurrence
    • Automobile liability for bodily injury and/or property damage in an amount of not less than $1,000,000 combined single limit, per occurrence. (For vehicles specifically required in the performance of the service agreement.)

    Note: IES does not accept applications from organizations that are product vendors and/or resellers.

    How to Apply

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    1. Register/login to Bonfire, the NC State University purchasing portal.
    2. Return to the Third Party Provider Application https://ncsu.bonfirehub.com/opportunities/private/4a388931fbb0a00a1014c6d6d6353f46
    3. Download and complete the Request For Proposal (RFP) #63-KGS906857 – Extension Services (Pre-Qualification) – Ongoing
    4. Complete and submit the application

    This RFP outlines specific information about the organization; general qualifications, areas of expertise, industry focus, rates, and references. Incomplete proposals will not be processed.

    All questions and requests for information should be made via email to the Purchasing Specialists listed on page 1 of the RFP. Once pre-qualified, contractors will be added to our client resource database (CRM).

    Note: No minimum or maximum amount of work will be guaranteed to any prequalified Contractor resulting from this RFP. Work is dependent on matching client needs with the right resource.

    If there is demand for the provider’s services, a member of IES staff will be in contact to initiate the next step in the process, which could include follow up interviews and/or a formal presentation to the IES Third Party Provider Committee. Once added to our client resource database, IES will conduct a virtual onboarding session to ensure we have answered any questions about the process.

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    Learn More About Working With Industry Extension Services

    Partnering with NC State University Industry Extension Services (IES) provides qualified service providers with valuable opportunities to expand their reach within North Carolina’s manufacturing community. Learn how our provider network benefits from qualified project referrals, collaborative project management, and a commitment to delivering high-quality services and measurable client results.

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    What are the benefits of working with IES?

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  • Sales and Distribution Channel: Access to manufacturing companies throughout North Carolina – reducing the provider’s sales and marketing costs and offering an opportunity to increase sales.
  • Pre-Qualified Prospects: IES staff conduct the initial assessment and bring the provider in only after a need has been identified – significantly reducing the selling cost and cycle.
  • Limited Liability: typically, contracts are written between the provider and IES – simplifying the payment process for work performed through IES.
  • How are client projects conducted?

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    An assigned IES staff member will work with the provider during project execution. Activities may include preliminary meetings with the client, sales calls with IES staff and client, and creating the project Statement of Work. During the project, the Consultant is responsible for macro project management to ensure that the project is on schedule, within budget and meets quality expectations. The product team reserves the right to observe and attend delivery of services conducted by a Contractor with a NC State University Industry Extension Services customer. This includes virtual and / or onsite delivery.

    What are the quality controls and how is project work monitored?

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    IES may conduct periodic performance evaluations of the contractor during the contract period. IES evaluates the quality of services provided by the contractor utilizing three methods.

    At the conclusion of a project service delivery, the client receives a brief customer satisfaction survey to determine:

  • If they were happy with the services we provided them;
  • Whether the project added value to the company; and
  • What type of positive impact do they anticipate this project having on their company?
  • Manufacturing clients may be surveyed by an independent, third party service  with more in-depth questions related to the economic impact of the project and customer satisfaction.

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