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Customer Service Training: Managing Everyday Interactions
Develop a foundation for practicing good customer service with emotional intelligence for any industry or occupation – 2 Instructional Hours
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Practical Project Management
Accidental project manager? If you are new to project management and need an industry-leading course for non-project managers, get all the basics from IES’ Practical Project Management. Get the tools, techniques and advice needed to deliver your internal project on time, on budget and to requirements.
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