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ISO 9001:2015 Executive Overview
Assisting leaders of organizations to understand the basic principles of ISO 9001:2015 Quality Management System, as well as their roles and responsibilities during the planning, implementation, maintenance and improvement of the Quality Management System
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OSHA 7515 Job Hazard Analysis (JHA)
Covering the OSHA guidelines for developing a Job Hazard Analysis (JHA)
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Auditing Skills for Safety Professionals
Designed to provide participants with the knowledge and skills to conduct workplace safety audits for their organization
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Manzo To Receive Outstanding Extension & Engagement Award
The NC State University Office of Outreach and Engagement is recognizing Dr. Deborah Manzo, a management systems and quality improvement specialist with NC State Industry Expansion Solutions (IES), with a […]
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Manzo Named to Malcolm Baldrige National Quality Award Board of Examiners for 2018
NC State Industry Expansion Solutions’s Dr. Deborah Manzo named to the Board of Examiners for the 2018 Malcolm Baldrige National Quality Award. The Baldrige Award is the nation’s highest honor for organizational innovation and performance excellence.
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Program Evaluation
IES program evaluation solutions provide systematic methods for collecting, analyzing, and using information about your organization or projects to answer questions that can determine and create strategies to improve program […]
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Customer Service Training: Managing Everyday Interactions
Develop a foundation for practicing good customer service with emotional intelligence for any industry or occupation – 2 Instructional Hours
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OSHA 2015 Hazardous Materials
Covering OSHA General Industry Standards and other consensus and proprietary standards that relate to the use of hazardous materials.
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70-20-10: How Professional Development Happens
As adults in the workplace, we learn from our experiences, our interactions and formal training sessions. These three elements of professional development make up the 70-20-10 concept, which explains how we learn the skills we need to be successful at our jobs and professionally develop the most well-rounded employees.
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